Ontario customer support
How can we help?
4.9/5 customer rating on GoogleA question about your Ontario ride, an existing reservation or a corporate account? Send our team a message. For pickup changes or help with today’s trip, call us directly.
- Existing reservation
- Include your reservation or quote number.
- Corporate travel
- Tell us your company and account needs.
- Ontario journeys
- Share your route and pickup-local time.
Contact Metro Elite Transfer
Contact our team
Choose what you need help with. The form adapts so you only see the details our team needs.
- 1Contact
- 2Trip
- 3Message
Metro Elite Transfer
Request submitted
Your request has been submitted for delivery to our team. Keep your reference if you need to follow up.
- Your request reference
A contact request does not confirm a booking or a change to an existing reservation.
Starts a new request. Your submitted message stays unchanged.
Need help with a ride today?
Call our operations team for urgent trips or changes.
The right help, sooner
Choose how to reach us.
Use a trip quote for a new ride, call for urgent changes, or send the form for everything else.
- 01Request a quote
New trip
Plan your Ontario ride
Pickup, destination, date, passengers and luggage. - 02Call +1 (800) 528-7582
Time-sensitive help
Speak with operations
Call about today’s pickup, flight changes or an active trip. - 03Send a message
General support
Send your question
Reservations, billing, lost items and corporate accounts.