Ontario, connected
Plan your Ontario journey.Choose your journey.
Explore Ontario–U.S. connections, airport transfers and journeys within Ontario.
Across the border. Door to door.
Private journeys between Ontario and Michigan, Ohio or New York, subject to route availability. Travel with your own party, without a shared shuttle or vehicle change.
- Windsor ↔ Detroit
Downtown addresses, hotels, offices and appointments.
- Ontario ↔ Michigan
Detroit, Ann Arbor and other requested destinations.
- Ontario ↔ Ohio
Toledo, Columbus and other requested destinations.
- Ontario ↔ New York
Share your exact addresses and schedule for a route availability review.
Your address. Your terminal.
Ontario airport arrivals and departures, plus cross-border transfers to Detroit Metro.
Flight tracking for arrivals. A pickup plan confirmed with your trip.
Ontario airports
- YYZToronto PearsonToronto & the GTA
- YTZBilly BishopToronto Island airport
- YHMHamiltonHamilton & surrounding communities
- YQGWindsorWindsor & Essex County
- Toronto & GTA ↔ DTW
- London ↔ DTW
- Kitchener–Waterloo ↔ DTW
How airport pickups workMeeting your chauffeur & planning a departure
Meet your chauffeur.
Share your flight number for tracking. Your chauffeur meets you with a name sign at baggage claim, where permitted, or at the meeting point agreed in your trip communications.
Follow your airport-specific pickup instructions. Contact dispatch if your flight or meeting arrangements change.
Plan back from your flight.
Include the departure time, terminal, passenger count and luggage. For a U.S. airport journey, allow for traffic, border queues and airline check-in requirements.
Enter the local time at your pickup address. Dispatch reviews the schedule before confirming the reservation.
The whole journey. One private ride.
From your home, hotel or office to your next Ontario destination, including requested stops and arrival deadlines.
- Toronto ↔ London
A city-to-city ride without changing vehicles.
- Windsor ↔ London
Personal, business and appointment travel.
- GTA ↔ Hamilton & Niagara
Coordinate your itinerary, party and any requested stops.
- Ottawa & longer-distance trips
Share the complete route for dispatch review.
Sedan
- Passengers
- Up to 43 recommended for comfort4 may feel snug
- Luggage
- 4 bags2 large suitcases + 2 carry-ons
SUV
- Passengers
- 6–76 with captain’s seats7 with bench seating
- Luggage
- 6 large suitcasesor 8 carry-ons
Sprinter
- Passengers
- Up to 1413 rear passengers1 front passenger
- Luggage
- 14 large suitcasesplus 14 carry-onsDispatch confirms bag sizes and vehicle configuration.
One large suitcase + one carry-on per passenger
Fit checkDispatch checks mixed bags, child seats and oversized items.
Vehicle & capacity guidance
Sedan and SUV packing options are alternatives, not combined loads. The Sprinter guide shows large suitcases and carry-ons together. Capacity depends on bag sizes and vehicle seating configuration. The pictured model is not a guaranteed assignment.
Free request · No payment required
Trip planning & help
What do you need to know?
Trip requirementsBusiness, hourly & family travel
Plan the details
One trip. Your priorities.
Meetings across the border, family visits or several stops along the way. Share what matters so dispatch can plan the right arrangement.
How your request worksQuotes & confirmationHow your request works
A clear quote process
Your trip, in three steps.
Enter your trip
Route, date, pickup time, passengers, bags and requested stops.
Review your options
Compare vehicles and estimated rates in the booking system.
Confirm the details
Dispatch confirms availability and final trip details. An estimate is not a reservation.
Coverage & border planningOntario communities, U.S. connections & documents
Across Ontario · beyond the border
Across the province. Beyond the border.
Travel in either direction. Start with your Ontario community and U.S. destination; dispatch reviews the exact journey.
Southwestern Ontario
Windsor, London, Kitchener–Waterloo and surrounding communities.
GTA & Golden Horseshoe
Toronto, the GTA, Hamilton and Niagara. Home, hotel and office pickups.
Eastern & Northern Ontario
Ottawa and longer-distance itineraries, reviewed around your exact addresses and schedule.
Michigan, Ohio & New York
Detroit, Ann Arbor, Toledo and New York destinations. Other U.S. routes are reviewed individually for availability.
View Ontario–U.S. connectionsA regional overview · exact routes confirmed by dispatch
Ontario–U.S. connections
Three states. Your exact journey.
A connection overview, not a geographic map or travel path. Each journey is reviewed using your exact addresses and schedule, subject to route availability.
Toronto and the GTA, London, Windsor, Niagara and other Ontario communities connect separately with Michigan, including Detroit and DTW; Ohio, including Toledo and Columbus; and New York, with exact addresses reviewed for availability. The diagram does not imply a particular border crossing or a required stop in Detroit.
Door-to-door connections in either direction. Dispatch confirms the route, timing and vehicle fit.
Your community isn’t listed? Request your exact route for an availability check.
Plan my routeTrip questionsEstimates, airports & vehicle fit
Before you request a quote
Before you book.
Estimates, timing, vehicle fit and the policies that matter to your trip.
Can I request either direction across the border?
Yes. Request Ontario to the U.S. or the return journey, including Michigan, Ohio and New York. Share both addresses and your travel date. Dispatch checks the exact route, vehicle availability and timing before confirming your trip.
Can I travel both from DTW to Ontario and from Ontario to DTW?
Yes. Request either direction and include your exact pickup address, destination and travel date. We review the route, pickup timing and vehicle availability for your journey.
How do I request a ride?
Enter your trip in the form, then choose See Vehicles & Rates to continue to our booking service. Share the route, date, pickup time, passengers and luggage. Your request remains pending until a representative reviews and approves the reservation; an initial estimate is not a confirmed booking.
Where will I meet my chauffeur at DTW?
Follow the meeting instructions provided in your trip communications. Share your flight number so dispatch can track the arrival and coordinate the pickup point. Contact the team if your flight or meeting arrangements change.
Can you pick me up at my home, hotel or office?
Yes. We review private door-to-door requests across Ontario, including Windsor, London, Toronto and the GTA, Kitchener–Waterloo and Niagara Falls. Provide complete addresses so the team can confirm the service arrangement.
Which vehicle should I request?
Choose the category that suits your party, then provide the full passenger and luggage details. Let dispatch know about child seats, oversized items or accessibility needs before the trip is confirmed. Photos show representative vehicles, not a guaranteed assignment.
What should I plan for when crossing the border?
Each passenger is responsible for valid travel documents and any applicable entry requirements. Border authorities decide admission. Queues, inspections and traffic can affect travel time, so tell dispatch about your flight or appointment deadline.
What will my trip cost?
Request a trip-specific estimate using your exact addresses and travel details. Dispatch reviews the route, vehicle fit, timing and availability before confirming the final fare. Ask the team to clarify any trip-specific charges before accepting the reservation.
Independent customer feedback
Read their experience. Plan yours.
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